Shipping Policy

At Van Hoeve Dahlias, we take care to ensure your tubers arrive safely and at the right time for planting. Please review the details of our shipping process below:

Shipping Schedule

• Orders will begin shipping in April, once weather conditions are suitable for safe transport.

• We ship with Canada Post Flat Rate Shipping to ensure predictable costs and reliable service.

• We only ship within Canada. At this time, we are unable to fulfill international orders.

Tracking

• Every order includes a tracking number so you can follow your package from the moment it leaves our farm.

• You will receive your tracking details by email when your order has shipped.

Weather & Timing

• Shipping is weather-dependent. If conditions are too cold or otherwise unsafe, we may delay shipments to protect your tubers.

Damages & Delays

• Once your order is shipped, it is out of our control.

• We are not responsible for damage, delays, or loss caused by postal service handling, transit times, or unforeseen shipping issues.

Contact

If you have any questions about your order or shipping, please contact us at info@vanhoevedahlias.ca